“They always say ‘First impressions last’ and yes indeed I was impressed. I never met you before but I was astonished by the way you conducted the training. The way we were conducting our induction never had positive impact. If you were part of our previous inductions our SRC’s could have been transformed a long time ago. If I can be given an opportunity to recommend a service provider that can be contracted to do the training for us, I won’t hesitate but recommend you, I also benefited from your training, you are the best.”